Once I purchase a ride certificate what happens?
You will receive a flight certificate and the following letter telling you how to schedule your flight, passenger medical and physical restrictions, age restrictions, what to wear on your flight and general information regarding the flight:
Thank you for choosing Heaven Bound Ascensions for your Hot Air Balloon Ride.
We look forward to meeting you.
Please bring your Certificate of Gift to your flight.
You will not be permitted to fly without this Certificate.
PLEASE PLAN AHEAD. Don't wait until the last minute to book your ride!!!!
The sport of Hot Air Ballooning is becoming very popular and our flight schedule books up quickly, especially the weekends.
Scheduling your flight well in advance and being flexible gives you the best chance flying and receiving the date you want. Flights are booked on a first come-first serve basis.
Our flying season officially begins May 15th but you may call to book your flight anytime after April 1st.
The gift certificates have an expiration date on the back. THEY DO EXPIRE.
Flights begin evenings, 2 hours before sunset 7 days a week.
In addition to the evening flights we have sunrise flights on Saturday and Sunday.
We use a number of launch sites in Tallmadge and surrounding areas (Stow, Kent, Ravenna, Rootstown, etc.), which depend on the wind direction the day of your flight.
If you are scheduled for an evening flight, we will contact you on the day of your flight
(Between 2:00 and 3:30 PM) to let you know the exact meeting time, the take off point and directions. If you are scheduled for a morning flight (Saturday and Sunday only), we will contact you the evening before your flight (Between 9:00 and 11:00 PM) to let you know the exact meeting time, the take off point and directions.
After the flight we will have a Champaign toast (alcoholic or non-alcoholic) and we give you a lapel pin that is a replica of our balloon and we also give you a certificate of flight suitable for framing. We have a trained chase crew that will meet us at the landing site and will bring you back to your vehicle.
Please remember we are at the mercy of the weather and only fly in the best possible conditions, to assure your safety. Please be patient if the weather does not cooperate, you will get to fly. It may just take more than one scheduled date.
Our basket accommodates up to six people if the total passenger weight fits within our aircraft specifications. You are purchasing a shared ride with up to six passengers.
We will fly approximately 60 minutes, but plan on approximately three hours for your entire ballooning experience. Balloons normally fly between 200 and 3,000 feet, all within federal aviation regulations
|PLEASE NOTE OUR EXPIRATION AND REFUND POLICY
*A 50% booking fee will be retained on any ride certificate requiring a refund.
*Refunds will be given to the Original Purchaser Only.
*NO REFUNDS OF ANY KIND WILL BE MADE AFTER THE EXPIRATION DATE OF THE CERTIFICATE.
**Once a ride date has been booked and you need to cancel, you must notify us no less than 72 hours prior to the flight or you will not be permitted to reschedule and NO refund will be given!!!!